Refund policy

At AeroPlex Labs, we strive to deliver the highest quality products and ensure your satisfaction. However, we do not accept returns. If your order arrives damaged or defective, we are committed to resolving the issue promptly.

Damages and Issues
Please inspect your order upon receipt and contact us immediately at info@aeroplexlabs.com if the item is defective, damaged, or if you receive the wrong product. We will evaluate the issue and work to provide an appropriate resolution, such as a replacement or refund.

Non-Returnable Items
Due to the nature of our products, we are unable to accept returns. This includes sale items and gift cards.

Refunds for Damaged or Incorrect Items
If your item is approved for a refund due to damage or incorrect delivery, we will process the refund to your original payment method within 5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 5 business days have passed since your refund approval, please contact us at info@aeroplexlabs.com. We appreciate your understanding and are happy to assist with any questions or concerns at info@aeroplexlabs.com